Address
No. 19 , Divakarans, C P G P Lane , Thiruvanathapuram
Business Hours
Monday - Saturday
10am - 6 pm
Sunday
Closed
Citizenalley fashion online: Buy Clothing for Women, Kids, and Men at lowest price in India; Buy with Citizenalley; Single or full Catalog at wholesale price to resell and earn. For details contact Whatsapp 7994577845
All our products are sourced from verified Manufactures/wholesalers or Retailer, However, for any issue relating to the product delivered - Defective product, Wrong Size, Wrong color, Wrong Product , We guarantee 100% replacement with original product, after a satisfactory quality check of the product in dispute
Not Return or Exchange of the product is accepted for ordered size, color or Design/model/catalog delivered without any damage
100% Buyer Protection Policy
We Have 100% Buyer Protection Policy, were we guarantee you the replacement of the Product in dispute after the verification, However for smooth running of operation and to give our customer delightful shopping experience, we request our customer to follow the below mention procedure for raising a Replacement/ Exchange for disputed product
3. if an item is missing /mismatch in combo set
4. Some Color variation can happen due to phone or computer resolution photographic lighting or camera resolution (Display media) for example some green will be projected as Rama green, due to this variation , replacement of the product due to color variation is not accepted;
To accept the Exchange/ Replacement .
1. The Product should be in unused, undamaged and in original condition (as delivered) without any stain, scratches or holes condition
Seller has all the right to accept or decline the order anytime. Seller reserves the right to cancel as its sole discretion, for any reason whatsoever. Some of the possibilities may be:
These are the few reasons but not limited to.
Refund of the order cancelled by seller will follow the same procedure as mentioned in refund policy.
The Refund in effect will come only if the product in dispute is unavailable for replacement,( Please refer our replacement policy)
The refund of the payment for a returned product will be initiated, only after a satisfactory quality check of the product in dispute. If the concern, raised by buyer is found to be genuine, the payment refund will be initiated.
The amount will be credited back into your account within 15 working days (which does not include Saturday, Sunday and any Bank holidays)
Santhosh Vengassery
Founder
About us
Citizenalley is one of the exclusive shopping site which brings you the Indians most exotic hand crafted products. Our vision is, to keep all Indian’s close to their traditions and cultures, wherever they live , whereupon we have created most reliable, clutter free ecommerce platform which will give the buyer a life changing experience. Citizenalley brings together producers, form Indian Apparel manufactures, organizations of weavers, artisans to collectively market produce online, thereby significantly reducing cost of marketing, driving more efficiency and transparency in the craft supply chain. Initially citizenalley.com will focus on Ladies Apparel, Kerala handloom and handicraft product directly from Manufactures, weavers and artisans; over next 5 years we aim to empower more weavers and artisans from all parts of India through our online Shopping Portal.
What we Sell
These can be
Handloom productsIndian Ethnic ApparelLadies Western Wear from Indian ManufacturesKids Apparel (Made in India)
India's only online destination for exclusive Indian cultural products
Business Hours
Monday - Saturday
10am - 6 pm
Sunday
Closed